Cake Party FAQ:
What days are available for party reservations?
Cake Crumbs offers open party days Wednesday through Sunday, of which Sunday is an additional fee of $150, being that the bakery is closed to the public. Parties that start at 5 PM or later will incur an additional fee of $150.00 ( private party service)
How many guests can attend my party?
You can invite up to 19 guests to your special party, yet, our packages are priced for 10 guests, additional guests will be charged the appropriate fee. We suggest a minimum of 7-10 guests. If your guest count is lower then 7 guests, we suggest you sign your guests up for one of our upcoming interactive class sessions- we will still make the day special!
What if I have additional guests the day of the party?
We ask for final guest reservations 5 days prior to your party date. We may have 1 -2 additional party sets for last minute additions, yet, this is not always the case. Same day attendees will be charged an additional rate, pending, there are additional party packs.
Some of my guests did not show up for the party, is there a refund?
Due to the tedious nature or preparing for your party, there are no refunds for unaccounted guests. As we truly understand that things happen, we do in return expect payment for all reserved guests. We will securely package up the items and give them to the party host.
Should all of the kids parents stay for the party?
We encourage drop-off parties, with the Hosting Parents remaining in the building at all times. Being that we are next-door to Tim Hortons and Coney Island, we encourage parents to relax at either of those patrons for the time of the party.
Can I bring food, beverages, alcoholic beverages?
Food and additional beverages of all sorts are permitted, age appropriate. Vegetable, fruit, deli sandwich, and finger food platters are allowed. If you are considering pizza, it is handled through the Cake Crumbs staff, and charged at cost, the day of the party. Cake Crumbs is not responsible for any dealings with Pizza Orders. Should you bring in food that requires additional handling/traying, there will be an additional charge of $25 added to your party.
What if I am late and my party starts late and runs over?
We encourage all party guests to arrive 10 minutes prior to the party start time. Being that we host several parties and classes on a daily basis, it is very important to arrive in a timely fashion. If your party starts late, it will still end at the contracted time, if the party runs over, $50 will be charged for every 15 minute overage.
What is your party cancellation policy?
Your $200 deposit is non-refundable in the event you need to cancel. We offer you additional dates and times to change your party slot, with-in 4 weeks of the original date. If you cancel 2 weeks prior to your event date, any monies paid over the deposit amount will be refunded.
Do you provide vegan or gluten free products for parties?
Yes, of course we do! We ask that upon handing out your invitations, please ask your guest about any dietary or food allergies, and notify a Cake Crumb's Pastry Chef to further discuss any allergies and dietary needs.
Can I bring decorations for the party room?
Being that our Cake Studio is so bright and cheery, we ask that you refrain from bringing additional decorations. The room is decorated with balloons, in which your guest will take home at the end of the party.