Cake Class FAQ:
How do I pay?
You may reserve your seat with a credit card. Payments may also be made in person with cash, debit, or credit. Credit card payments may also be made over the phone. No checks are accepted for payment.
What is the Cancellation Policy?
Purchasing a class is similar to purchasing a ticket for a sporting event or concert. No refunds will be issued if you buy a ticket and cannot attend the class. Please get in touch with CAKE CRUMBS if you cannot attend as arrangements can be made to pick up materials and supplies made for your participation in class. If you cannot make the class, you may want to consider regifting the class to someone who would enjoy it! If regifting, please call with the name and contact information of the guest who will be taking your place.
Are classes subject to change?
Cake Crumbs reserves the right to cancel a class up until 24 hours before the class date. We reserve the right to change class schedules or adjust necessary fees as needed. If cancellation or changes occur, a full refund will be given to students.
How big are the class sizes?
Classes at Cake Crumbs are limited in order to provide a more personal learning environment. If a class is full, a student can be added to the wait list and Cake Crumbs will contact students if and only if space becomes available.
Do I need to bring any materials and equipment?
Cake Crumbs will provide all ingredients, supplies, and tools required for use during each class unless otherwise listed in the course description. Students may bring their own personal tools if they wish. Recommended attire for class includes long pants, closed toe shoes, a comfortable sleeved shirt or chef jacket, and long hair tied back.
When should I plan on arriving?
Students should arrive no more than 5-10 minutes before the time classes are scheduled to begin. Parents, please check in your children when you drop them off. Parents may also want to plan on arriving 10 minutes prior to the scheduled pick-up time in order to take individual and group photos.
Are minors under age 18 allowed?
Parents must sign a waiver of liability for any children being left unattended at our store. Cake Crumbs seeks to provide a safe and fun environment for children to participate in cake classes. All children will be supervised by an adult, however, parents must provide a phone number and be available for contact in case of emergency.
Are we allowed to take photos & videos?
Students are permitted to take photographs and limited video during classes for personal use only, unless given expressed written consent for other public uses. Cake Crumbs may also take photos and/or video of class participants and activities, and reserves the right to use these photos or videos any way we wish. Students should notify Cake Crumbs if they wish to decline being photographed or taped.
Are cell phones allowed?
We understand that many students will bring cell phones with them to classes, however, we ask that they are kept put away to minimize interruptions and distractions.
What if I have a food allergy?
Cake Crumbs is NOT a nut-free shop. However, our products do contain nuts unless expressly stated. Students should notify us of any allergies or other special health concerns that we should know about so that we may be aware and take special precautions or accommodations if necessary.